Sam (Support Specialist)

If you have a subscription to Voloco Premium active in your app store account and the app isn't recognizing it, you can follow these steps to restore your subscription. First, sign out of the Volo...

You can purchase a Voloco Premium subscription by tapping on any of the app's locked features and following the subscription steps that appear. You can also subscribe by heading to the Settings pa...

If you have specific questions about using a beat outside of Voloco, you'll need to contact the beat's producer directly about licensing it. Beats are owned by the producers who created them. Typic...

Once you've created a track, you can publish it to your profile so other app users can see it. To publish a track, follow these steps. When you've finished recording your track, tap the arrow in t...

Once you've created and saved a project to your library, you can download the song as an audio file that sits outside the app. To download a song, follow these steps: Tap the three-dot character "...

Once you've recorded in a project, you can edit the effects of individual vocal segments. This means you don't have to re-record your parts if you want to here them with different vocal effects. To...

You can copy and paste the same vocal segment in multiple places within a project. To copy and paste a vocal segment, start by tapping on the vocal segment you would like to copy so that it is high...

Subscriptions to the Voloco app can be canceled through the in-app subscriptions page of your app store. There are two ways to access your in-app subscriptions. Through the Voloco App: When openin...

If you are trying to sign into your account and can't remember the credentials used to create it, the app's account recovery feature can help! First, make sure Voloco is updated to version 8.4 or l...

Billing for the Voloco mobile app on Apple and Android devices is not managed by Voloco or its developers, Resonant Cavity LLC. The billing for in-app purchases and subscriptions is handled directl...