Sam (Support Specialist)

To cancel a Voloco Producer subscription, sign into your account on the Voloco Producer website. If you do not remember your password, click "Forgot your password?" If you have a free trial, go to ...

You can use Voloco as an AUv3 plugin on iOS devices (iPhone or iPad). This feature does require a Voloco Premium subscription. If you are interested in purchasing a subscription, see 'How do I buy ...

If you feel like your voice isn't matching up with the beat, you may likely be experiencing some audio delay (also known as "audio latency") while recording. Many Android phones have latency issues...

You can delete a Voloco account either through the Voloco app or the Voloco website. Deleting a Voloco account will require you to sign into the account. For help signing into your account, see 'Ho...

In Voloco, users can send direct messages to one another in the app. You can use your account's "Message Settings" to change who is able to message you. To access these settings, follow these steps...

On Voloco, you may come into contact with other users with whom you don't want to interact. When that happens, you can use the "Block" feature. Blocking a user will prevent them from liking or comm...

If you've signed into Voloco on a different device, you'll find that the projects you created previously aren't in your library. Here's some information on what has happened. Why did this happen? T...

If you've uninstalled the Voloco app in the past and have now reinstalled it, you're likely to find that the projects you previously created are no longer in your library. This is undoubtedly a sho...

Beat uploads to Voloco are now handled through BeatStars. For more information, please see 'Beat uploads are moving to BeatStars.'

Our content Curation team chooses featured tracks from all posted tracks in the app. Here are some things our team looks for when considering featuring a post on Voloco. Good audio and musical qua...