Users can create a Voloco account using an Apple, Google, or Facebook account or a phone number. Once your Voloco account is created, you CANNOT change the login credentials used. Thus, it is vital that you choose a login method that you know you will continue to have access to in the future. If you cannot validate the original login method, we cannot help you recover access to an account.
You must create a new account if you need to update your login credentials.
If you cannot remember the password tied to a login method, please contact the login method provider directly. We cannot alter the or rest the password to an Apple, Google, or Facebook account.
What happens to my music?
The tracks and beats published to an account cannot be transferred to a new account. However, if you still have access to the projects used to create your tracks, they can be republished to a new account by accessing the projects in the app's library.
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